Terrible service, waited in line for 15 minutes on Black Friday, but their crappy service had nothing to do with them being overwhelmed as there were only 5 patrons including myself at the time. It was more like disorganized chaous, the register operator rang up patron #1 then left the register to help tote patron 1s goods to his car, leaving us other 4 standing till he returned, at which time he checked out patron #2 then patron #3 was at the check out to ask about a part for his auto, at which time he ditched us remaining two to go over to the parts desk to assist him, the lady ahead of myself patron #4 then decided she forgot an item which moved me up to position #1 after standing there another 10 minutes feeling invisible with my $ 100 worth of merchandise on the counter in front of me, the lady employee which had been doodling around with her face in the parts computer less than 3 feet away from me looks around at me and says who's next.? At this point, the other lady which had earlier left the line steps from behind me and gets checked out.
Most of the staff are more than willing to help any way they can. I use this store often to get parts i need for my vehicle and some small engine repairs.
Really good store and staff and decent prices
I got me a buddy that work here. We country boys. We like it. Close to home on the farm. Yeet Yeet. They even sold me a battery to my hoveround. Good folks.
So from now on Auto zone is off my zoning,, nearest I can tell the only employee there that day that knew what and how to take care of customers was the guy in the parking lot changing a battery..the rest were a waste of space and air..
It was at this point I thought to myself, well there's an Advance Auto & O'Reilly's half a mile from here that will gladly assist me..
Very knowledgeable of their craft and will even install certain products for you, even in 30° weather .
Autozone is a US Car Repair based in Bristol, Tennessee. Autozone is located at 959 Volunteer Pkwy, Bristol, TN 37620, USA.
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