Ahhh I am actually surprised that this business is still open. I used to work here and I was terminated after working a full-day's shift right before Christmas and they refused to give me a reason. They also refused to give me termination documentation. After three weeks of me requesting it from them numerous times I finally received it and it stated that, "business was slow." Come to find out I was just replaced by the owner's wife's friend a few days after I was let go. These people are over-priced and honestly it was embaressing to watch customers get upset over unreasonable wait times and having to make excuses for it. Nobody should wait an hour for an inspection, or four hours for an oil change. They are also extremely defensive and uncooperative towards customers when approached with situations that are their fault.
Do not give them your car. The people themselves may be nice, but you will assuredly be wildly overcharged, and more than likely retrieve your vehicle with more problems than when you left it. When I was forced to take mine back because it no longer locked or had radio funtion after they worked on it, it took them over 2 HOURS to figure out it was the fuses. All of this after charging more than a month's rent to replace an $85 part.
The only reason I'm giving one star is because I can't give zero. Just left there this morning because they're closing at 9:15 am. Wow last Saturday of the month and the can't do an inspection at 9:15. Third time I've been there and everytime it's a joke. Please do yourself a favor and don't waste your time.
I am not sure why the low rating. My guess is other people on here have lemons and they expect miracles. I have all my work done there and I have had nothing but good experiences. Many times I have asked for them to look to see if a part is ready to be replaced and they have said no. This was an opportunity for them to take advantage of advantage but they were always honest. This is a good place to take your car.
Best prices in Tri Cities and I won't go to anyone else! I trust ALL my family's cars with these guys and they even go out of their way to accommodate my lunch break or giving me a ride from work! Amazing!
Autocare Tires Service is a US Car Repair based in Bristol, Tennessee. Autocare Tires Service is located at 1028 Commonwealth Ave, Bristol, VA 24201, USA.
Please contact with Autocare Tires Service using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Autocare Tires Service opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Car Repair in Bristol