The worse ulta I’ve ever been to. Aweful customer service. Not enough employees for who’s in the store. And heaven forbid you have a question because you’ll get talked to like your 5. Oh that is unless you have makeup on already and seeming know what their doing. Those people get help.
I was color matched by Clarissa to the Estée Lauder double wear...she was very friendly and not pushy at all when it came to buying the product. She gave me a sample, and told me if I liked it, I can always come back in to sample something else or buy the full size. We had a nice conversation during the process, and she did a very good job accommodating my needs. I appreciate the time she took to educate me, and not force me to buy anything. Her makeup is beautiful and she was very well dressed and put together! Because of her I went and bought the full size. I will definitely be returning and looking for her!
Missed five stars since they don't always carry what's in the ads. Otherwise great selection.
Pricey but expected when you have so much help making decisions which is what I received today from a woman who was awesome! However I was interested in applying for their credit card. And asked the young salesgirl. She set it up for me to apply...then told me I put in the wrong information according to the response she received. She was very nice but did not offer the free gift so I asked and got a tiny clear polish which I returned and asked for the eyeliner and then was told you only get it if approved. I am honest and put in the correct information...if I typed something wrong it was a mistake and that's fine. But is Ulta doing that just to get my information???!! The eyeliner was something I would have bought eventually if I liked the sample. I'm not upset but out seems like a bad business practice to advertise on a giant sign and not honor it. I thought about it a few minutes and returned my purchase...It's easier and cheaper to buy online anyway. Not going back
My wife loves this place. Any kind of makeup you can imagine. Or any product or item for any kind of dress up. She bought some really pretty eyelashes here. Men, make sure you go in with her or she will come out broke. Lol
Ulta Beauty is a US Hair Care Studio based in Bristol, Tennessee. Ulta Beauty is located at 456 Pinnacle Pkwy, Bristol, TN 37620, USA.
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