I made a online order to be sent to this location 11 days ago and within those days i tried to call but no one ever answers the phone so i went by two days in row to see if my order was there and it wasnt they kept telling me it will be here the next day and of course it wasnt there..I looked up the tracking number and it says it was sent there. I will never do business again with this Zales ever again or any other Zales even the customer service people were rude..
Very nice environment and very friendly help
Jade, Carol, & Teresa are the best. You will not be dissappointed..., Awesome service ALWAYS.
I don't remember the girls name at Zales but she had long blonde hair heavy set was either in a bad mood or she was aggravated that I was asking to see different pieces, but when I mentioned to her that some of the pieces were out of my price range she would glare at me and stare like I shouldn't be in that store. I have bought a lot of jewelry at Zales and even have a credit card through them. And I have never had a more rude person wait on me than this lady. I left the store and went to Kay's and was treated wonderful. Even my 16 year old son got so mad at that lady that he whispered in my ear not to buy from her. He was extremely mad that his mom was treated and looked down at from her. Such a shame. When I pay my Zales card off I will no longer be a customer.
Zales associates are very friendly and always go out of their way to help you. Any questions or concerns are handled promptly and efficiently. I love this store!
Zales is a US Jewelry Store based in Bristol, Tennessee. Zales is located at 566 Pinnacle Pkwy Suite 618, Bristol, TN 37620, USA.
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